Get in Touch
We'd love to hear from you! Whether you have questions about our products, need help with an order, or want to discuss a custom creation. Connect with Zainab Saifi Bhewala at CrozenKnots.
Send us a Message
Contact Information
Have questions? We're here to help! Reach out to us through any of the following methods.
Phone
+91 99041 71008Address
345, Burhani Society, Dahod, Gujarat 389151
Business Hours
Mon-Sat: 10AM-7PM, Sunday: 11AM-5PM (IST)
Frequently Asked Questions
Quick answers to common questions about our products and services.
Custom orders typically take 7-14 days to complete, depending on the complexity of the design. We'll provide you with an estimated timeline when you place your order and keep you updated throughout the process.
We use only high-quality, hypoallergenic yarns and materials sourced from trusted suppliers. Most of our items are made with 100% cotton yarn, which is soft, durable, and safe for all ages including babies.
Yes! We ship pan-India through reliable courier services. Delivery typically takes 3-7 business days depending on your location. Free shipping is available on orders above ₹1,500.
We accept various payment methods including UPI, debit/credit cards, net banking, and Cash on Delivery (COD) for most locations across India.
No returns are available unless the product is damaged or wrong item is sent. For returns or exchanges of damaged/wrong items, an unboxing video is required to initiate the return/exchange process.
Absolutely! We offer special pricing for bulk orders for events, gifts, or corporate purposes. Contact us with your requirements for a custom quote.